Only about one-third of surveyed retailers plan to invest in self-checkout technology this year, significantly fewer than in 2025, according to an annual retail industry report. While...
Canadian Tire isn’t far off from this. They’ve put so much effort into making their stores as unpleasant and time wasting of an experience as they can. I pretty much only go there when I need something I can only get there, now.
I’m waiting for them to close the stores to customers entirely and go to pick up or delivery only.
I know that would kill impulse buying, but I think they might make it up by not needing to police the isles, and no theft.
Service Merchandise did tag pulls and pick up at the register for everything back in the 70s and 80s. That might come back.
Clearly you don’t work in digital advertising
Canadian Tire isn’t far off from this. They’ve put so much effort into making their stores as unpleasant and time wasting of an experience as they can. I pretty much only go there when I need something I can only get there, now.